These terms outline the rules, responsibilities, and legal boundaries governing the use of our platform, services, and travel products.
In these Terms & Conditions, “we”, “our”, and “us” refer to the platform operator. “User”, “you”, or “customer” refers to any individual or entity accessing or using our services. Our platform functions as an intermediary providing travel-related information, booking assistance, and digital services, while actual travel services are fulfilled by third-party providers.
Users must be legally capable of entering binding agreements. Any misuse, fraudulent activity, or unauthorized access to our systems may result in suspension or termination of access without prior notice.
All bookings made through our platform are subject to confirmation from the respective travel providers. Availability, prices, itineraries, and inclusions may change without prior notice until full payment is completed.
Prices displayed on our website are listed in the applicable currency and may exclude taxes, service fees, or additional charges unless stated otherwise. Payment terms, deposits, and deadlines will be communicated prior to confirmation.
Cancellation and refund policies vary depending on the tour provider, destination, and booking type. Any eligible refunds will be processed according to the provider’s stated timelines and conditions.
Changes to confirmed bookings may incur additional charges and are subject to availability. We reserve the right to amend itineraries due to operational, safety, or external circumstances beyond our control.
You are responsible for ensuring the accuracy of personal information provided, including passport validity, visa requirements, health documentation, and adequate travel insurance.
We shall not be liable for any loss, injury, delay, or damage caused by third-party services, force majeure events, or circumstances beyond our reasonable control.
All content, branding, design assets, and materials on this website are protected by applicable intellectual property laws and may not be used without prior written consent.
Your use of this website is governed by our Privacy Policy, which explains how we collect, process, and protect your personal information.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Indonesia.
We reserve the right to update or modify these Terms & Conditions at any time. Continued use of our services constitutes acceptance of the updated terms.